The other day I had the urge to listen to some Queens of the Stone Age, so much so that I downloaded Limewire just to hunt down a few tracks.
3 days later and my internet’s come to a crawl and I was only getting 64kb speeds. I thought to myself: OK, it’s just Telstra having an issue, so I spent a day off the PC (always a good thing to do) but the day after the problem was still at large. I had to do work but the internet was so damn slow. It was just killing me!
I logged onto Telstra and checked out my account usage and it turns out that Limewire was set to share on install and that a billion people had downloaded stuff off my PC and that in turn had blown my 12gig internet limit for the month and I was to be capped at 64kg until next month!!!
On MSN: Mark, a mate of mine said that he had the same problem and he called Telstra up, said he was a web developer with a massive job on this month that blew the limit and he also threatened to leave Telstra. They gave him an extra 2gig to tide him through to the end of the month. He gave me the number and suggested I try the same thing.
Being an honest person I couldn’t lie (completely) so I called, let them know that I had mates over watching a DVD (Seasons! Great soundtrack BTW), I loved one of the songs on it and a mate downloaded uTorrent to get the song for me and in doing so had sharing on which allowed the internet to download the song off my harddrive thus blowing my limit. I also let them know that in all the 10 years I’ve been with them I’ve never blown my limit AND that I was a web developer that needs the internet and that there was no way I was going to be able to hack this slow speed for the rest of the month. I also mentioned that I would move if moving was easy but I couldn’t be fucked moving servers and would rather stay.
So the guy goes, what are you asking for then?! I just said I was after a bit of leeway, that I made a mistake, but I can’t live with these slow speeds for the rest of the month. Even if they gave me half a gig till the end of the month. I’d really appreciate it. He put me on hold whilst he went to ask his superior and when he came back on he told me that they thought I put a pretty honest case through and that they are going to give me an extra 3gig to see me through untill the end of the month. I’m also now upgraded to some crazy ADSL2 speed plan at the same price.
I’m happy :)